Frequently Asked Questions

We provide cleaning services for a wide range of commercial spaces, including:

• Corporate offices and co-working spaces
• Medical clinics and dental practices
• Educational institutions and daycares
• Retail stores and showrooms
• Gyms and wellness centers

Yes, we bring all necessary professional-grade equipment, tools, and eco-friendly cleaning supplies. We do not require our clients to provide anything other than access to water and electricity.

Absolutely. The safety and security of your workplace are our priority. All our team members undergo rigorous background checks and reference verification before joining our team.

Yes, we carry comprehensive liability insurance and workers' compensation coverage. This protects both our employees and your property in the unlikely event of an accident or damage.

Yes, we offer flexible scheduling to minimize disruption. We can clean early in the morning, late in the evening, or on weekends based on your operational requirements.

We can arrange key holding services or secure key code access. All keys are securely stored and tagged, and access logs are maintained to ensure security and accountability.

We offer flexible agreements to suit your needs. While long-term contracts often allow for better pricing, we also provide short-term arrangements and one-time deep cleaning services without binding annual commitments.

We typically adjust the schedule around public holidays. If your regular cleaning day falls on a holiday, we will coordinate with you to reschedule the service to the preceding or following business day.

Pricing is based on several factors including the square footage of the area, the frequency of cleaning, the specific services required, and the current condition of the space. We provide customized quotes after a free site assessment.

We accept bank transfers, credit cards, and direct debit. Invoices are typically issued monthly for ongoing services, with payment terms specified in our service agreement.

No, we believe in transparency. Any costs associated with specialized equipment, deep cleaning, or waste disposal are clearly outlined in the initial proposal. There are no surprise charges on our invoices.

Yes, we prioritize sustainability. We use Green Seal certified or equivalent eco-friendly cleaning products that are effective yet safe for the environment, your employees, and visitors.

We implement a multi-step quality assurance process including regular site inspections, detailed checklists for our cleaners, and feedback loops with clients. We also conduct periodic audits to ensure standards are maintained.

Our staff is trained to safely clean office electronics such as monitors, keyboards, and phones using anti-static cleaning solutions and microfiber cloths to prevent damage.