Terms & Conditions

1. Introduction

Welcome to BüroPflege Stuttgart. These Terms & Conditions ("Terms") govern the use of our website and the provision of our professional office cleaning services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you must not access our website or use our services.

BüroPflege Stuttgart is a registered commercial cleaning company operating in Stuttgart, Germany. We are committed to providing high-quality hygiene and maintenance services for commercial properties.

2. Definitions

In these Terms, the following definitions apply unless the context requires otherwise:

• "Company", "We", "Us", or "Our" refers to BüroPflege Stuttgart, Königstraße 42, 70173 Stuttgart, Germany.
• "Client", "You", or "Your" refers to the individual, company, or entity purchasing services from the Company.
• "Services" refers to the office cleaning, maintenance, disinfection, and related hygiene services provided by the Company.
• "Site" refers to the website located at https://bropflegestuttgart.com.
• "Premises" refers to the location(s) designated by the Client where the Services are to be performed.

3. Services and Agreement

By submitting a request for a quote or accepting a proposal from BüroPflege Stuttgart, you are entering into a binding agreement for the specified Services. The scope of services will be detailed in a written Service Agreement or Invoice, which forms an integral part of these Terms.

3.1 Scope of Work

We agree to perform the cleaning services described in the Service Agreement with professional skill and care. We utilize industry-standard equipment and environmentally friendly cleaning agents where possible.

3.2 Client Obligations

To enable us to perform the Services effectively, the Client agrees to:

• Provide safe and unobstructed access to the Premises at the scheduled times.
• Ensure that the Premises are free of hazardous materials that could pose a risk to our staff.
• Secure or remove valuables, confidential documents, and delicate equipment prior to cleaning.
• Notify us of any special instructions, security protocols, or areas requiring specific attention.
• Ensure that utilities (water, electricity) are operational at the Premises during the scheduled cleaning hours.

4. Fees and Payment

4.1 Pricing

All fees for the Services will be quoted in Euro (€) and are based on the specific requirements of the Premises, such as square footage, frequency of cleaning, and the scope of work. Quotes are valid for 30 days unless otherwise stated.

4.2 Payment Terms

Payment is due within 14 days of the invoice date unless a different payment schedule is agreed upon in writing. Late payments may incur interest at the statutory maximum rate allowed by German law.

4.3 Additional Costs

Any additional services requested by the Client outside the scope of the original agreement will be charged separately. We will obtain the Client's approval for any significant additional costs before incurring them.

5. Cancellation and Termination

5.1 By the Client

You may cancel a scheduled cleaning service without charge by providing at least 48 hours' notice prior to the scheduled appointment. Cancellations made with less than 48 hours' notice may be subject to a cancellation fee equivalent to 50% of the scheduled service cost.

5.2 Termination of Contract

Either party may terminate a long-term service contract by providing 30 days' written notice. The Company reserves the right to terminate services immediately for cause, including but not limited to: non-payment, abusive behavior towards staff, or unsafe working conditions at the Premises.

6. Liability and Indemnity

6.1 Limitation of Liability

BüroPflege Stuttgart shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the services or the Site.

6.2 Damage to Property

While we exercise the utmost care, we are not liable for damage caused to items left in unsafe areas, pre-existing damage, or defects in the Client's property. We carry liability insurance to cover damages caused by our negligence. Claims for damage must be reported in writing within 24 hours of the service being performed.

6.3 Indemnification

You agree to indemnify and hold harmless BüroPflege Stuttgart, its employees, and agents from any claims, damages, or expenses arising from your breach of these Terms or your use of the Services.

7. Data Protection and Privacy

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services, you consent to the processing of your data as described in our Privacy Policy.

If you have any questions regarding data processing, please contact our Data Protection Officer at [email protected].

8. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of BüroPflege Stuttgart or its content suppliers and is protected by international copyright laws. You may not reproduce, modify, distribute, or otherwise use any content from this Site without our express written permission.

9. Health and Safety

We adhere to strict health and safety regulations. Our staff are trained in the proper handling of cleaning chemicals and equipment. If we identify any potential health hazards at the Premises, we reserve the right to suspend services until the hazard is rectified to ensure the safety of our personnel.

10. Force Majeure

BüroPflege Stuttgart shall not be liable for any failure to perform its obligations if such failure is caused by events beyond our reasonable control (Force Majeure), including but not limited to acts of God, war, strikes, riots, or government restrictions.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Stuttgart, Germany.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

BüroPflege Stuttgart
Königstraße 42
70173 Stuttgart
Germany

Email: [email protected]
Phone: +49 351 957 8231