Privacy Policy

Last updated: January 2026

BüroPflege Stuttgart ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bropflegestuttgart.com and use our cleaning services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

1. Data Controller

The data controller responsible for your personal data is:

BüroPflege Stuttgart
Königstraße 42
70173 Stuttgart
Germany
Email: [email protected]
Phone: +49 351 957 8231

2. Scope and Legal Basis

This Privacy Policy applies to personal data processed by BüroPflege Stuttgart in the context of providing our commercial cleaning services and operating our website. We process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Germany.

We collect and process data based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations to you (e.g., providing cleaning services).
• Legitimate Interest: For the purposes of direct marketing, security, and fraud prevention, provided your interests do not override ours.
• Legal Obligation: To comply with legal requirements such as accounting and tax laws.
• Consent: When you explicitly give us consent to process your data for specific purposes.

3. Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Data

Personally identifiable information, such as:

• Name and job title
• Contact information including email address and phone number
• Business address and invoicing details
• Payment information (processed securely via third-party payment providers)
• Communications between us (e.g., emails, meeting notes)

Technical Data

Automatically collected information when you visit our website:

• IP address
• Browser type and version
• Operating system
• Referring website
• Time and date of visit
• Cookies and similar technologies

4. How We Use Your Information

We use the information we collect in the following ways:

• Service Provision: To schedule, manage, and deliver office cleaning services to your premises.
• Communication: To communicate with you regarding quotes, appointments, and service updates.
• Billing: To process payments and send invoices.
• Security: To verify your identity and protect against fraudulent activity.
• Improvement: To analyze website traffic and improve our website content and services.
• Marketing: To send you newsletters, promotional offers, and industry updates (only with your consent).

5. Data Sharing and Disclosure

We may share your personal data with the following categories of third parties:

• Service Providers: Third-party companies that perform services on our behalf (e.g., IT services, payment processors, analytics providers).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Legal Requirements: If we are required to disclose your data to comply with any legal obligation, court order, or governmental request.

We do not sell your personal data to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include secure servers, encryption, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected. Retention periods are determined based on the type of data and the purpose for which it is processed. For example:

• Contract data is retained for the duration of the contract plus the statutory warranty period.
• Accounting documents are retained for 10 years in compliance with German tax law (AO).
• Marketing data is retained until you withdraw your consent.

8. Your Rights under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
• Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Data Portability: You have the right to receive the data we hold about you in a structured, machine-readable format.
• Right to Object: You have the right to object to our processing of your personal data.
• Right to Withdraw Consent: You have the right to withdraw consent at any time where we rely on consent to process your data.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy frequently for any changes.